Here at Quotevine, we believe in looking after our employees, as well as nurturing our ever-growing business. One of the most important parts of our business is our employees. We are proud to have a skilled team, all proficient in their own fields, but we always strive for them to be better. For example, all of our employees are SAF certified. This means all of our employees have knowledge of the automotive finance industry as well as their respective fields. We also give all our employees the option to move onto further training in the automotive or asset finance sectors, if they wish to do so. Here are 5 reasons we believe you should be investing in your workforce:
1. Happier, more engaged employees
Recent studies found that 56% of employees are unhappy at work. This figure is shocking, considering the average workday is 8 hours – a pretty large chunk of the day to be spent being unhappy. If your employees become bored or feel underappreciated, that can lead to unhappy employees. This can have a knock-on effect on the business. Take time to get to know your staff, ensure they have goals they can work towards, and more importantly that they have the skills and knowledge to achieve those goals. Too often, workplaces do not put personal development plans in place.
2. Employee loyalty
If your team is happy, and they have goals to work towards, they are more likely to stay loyal to your business. As the millennial generation moves further into being the dominant side of the workforce, the importance of employee retention grows further. 52% of employees will leave their jobs if they don’t feel satisfied or happy at work. *Showing your employees you value them, and are willing to invest in their futures, in turn, shows YOUR loyalty to them as a business.
3. Become experts in your industry
Ensuring your employees have a proficient understanding of your business will secure your standing in said industry. Your business will be known for having knowledgable employees with an array of skills, which will enforce customer loyalty and enable you to forge new customer relationships built on trust.
4. Business growth
The knowledge your team has to offer as a result of further training will reward your business ten-fold. Not only will your employees be more knowledgable in the industry they work in, but they will also have expertise beyond that. By having multi-skilled employees, you’ll have access to valuable knowledge without the expense of employing more staff.
5. Satisfied customers
If your employees are happy, your customers will be too. Happy employees have a good work ethic, higher morale and are generally less likely to take sick days. Your customers will receive top customer service, be greeted by happy employees and be treated with the importance that they deserve.
How do YOU invest in your employees?
Some statistics were taken from Personal Group’s Happiness Survey